Appointment API

An appointment is the booking of a vehicle at a dealership to have work done on it. It will include the date and time the vehicle is expected, and when the work is expected to be completed. An appointment will move to a repair order once the vehicle arrives at the dealership and work is begun.

The Appointments API provides the ability for users to search for available appointment slots, book and amend an appointment, manage requested services, and record status changes.

Appointments v2

Sample data only

Fortellis - Service - Appointments

A service appointment is a booking of a vehicle into the service department for work that needs to be carried out on the vehicle. This could be a service, repair, body repair, government test etc.

What does this API do?

The API will allow you to find, and retrieve, filter and create service appointments. These appointments will use specific time slots and build the capacity of the serivice department.

Intended Audience

It is expected that dealer web sites, aggregation services and similar will use this service to allow users to book their vehicles into a dealership without needing to contact the dealer directly.

GET

Tests if there is a valid connection between Fortellis and the API Provider

GET

Query an available advisor option by identifier

GET

Query the service advisor options available when booking an appointment

GET

Query an appointment by identifier

GET

Query a stored appointment search filter

GET

Query appointments

GET

Query an available transport option by identifier

GET

Query the available transport options for filtering

POST

Create an appointment search filter

POST

Update an appointment search

POST

Update the status of an appointment