An appointment is the booking of a vehicle at a dealership to have work done on it. It will include the date and time the vehicle is expected, and when the work is expected to be completed. An appointment will move to a repair order once the vehicle arrives at the dealership and work is begun.
The Appointments API provides the ability for users to search for available appointment slots, book and amend an appointment, manage requested services, and record status changes.
Sample data only
Fortellis - Service - Appointments
A service appointment is a booking of a vehicle into the service department for work that needs to be carried out on the vehicle. This could be a service, repair, body repair, government test etc.
What does this API do?
The API will allow you to find, and retrieve, filter and create service appointments. These appointments will use specific time slots and build the capacity of the serivice department.
It is expected that dealer web sites, aggregation services and similar will use this service to allow users to book their vehicles into a dealership without needing to contact the dealer directly.
Tests if there is a valid connection between Fortellis and the API Provider
Query an available advisor option by identifier
Query the service advisor options available when booking an appointment
Query an appointment by identifier
Query a stored appointment search filter
Query an available transport option by identifier
Query the available transport options for filtering
Create an appointment search filter
Update an appointment search
Update the status of an appointment